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ExpertINSIGHTS Interview – Mary Swartz
06-11-2010
Howard Aughinbaugh
We spoke with Mary Swartz about regulatory compliance issues, particularly as they relate to product safety. Ms. Swartz was recently selected by ExpertRECALL to receive a scholarship to attend the Product Safety Management certificate program at Saint Louis University. Ms. Swartz is the Regulatory Compliance Manager for Michaels Stores, Inc. At Michaels, Ms. Swartz researches and interprets current and proposed regulations as they relate to company business. Based on that research, she develops guidelines for the company’s business partners and vendors. More
“Choose Your Crisis” – Then Plan for It
06-10-2010
Mike Rozembajgier
Earlier this week, I participated in the National Association of Corporate Directors Directorship Forum – a two day event in New York where corporate executives and board members come together to discuss corporate governance and critical issues facing companies today. A recurring theme throughout the Forum, mentioned by almost every speaker, was the need for companies to plan for potential crisis situations so they can react quickly and correctly when a crisis hits. More
Recall Risks and Third-Party Suppliers
06-08-2010
Mike Rozembajgier
McDonald’s has announced a nation-wide recall of its new Shrek Forever After drinking glasses after the Consumer Product Safety Commission found potentially unsafe levels of the carcinogen cadmium in the glassware’s paint. The recall will affect approximately 12 million glasses, which McDonald’s started distributing just two weeks ago. More
Army Strong: Even When Managing a Recall
06-04-2010
Mike Rozembajgier
There are lessons about recall communication and risk management that we all can all learn from the Army’s recent recall of defective military helmets. The helmets recalled by the Army were used in combat by soldiers in Iraq and Afghanistan. Army officials say the recalled helmets were never a “direct risk” to soldiers. But, while the helmets offered soldiers “a safe degree of protection,” the Army recalled them anyway because they didn’t meet internal standards. The Army wasn’t willing to take any risk in an environment where American lives were on the line. More
ExpertINSIGHTS Interview – Don Kornblet
05-27-2010
Howard Aughinbaugh
Keeping up with changes in federal regulations and routinely testing your products to make sure they meet federal standards are basic steps you can take to avoid recalls and other adverse product safety events. But these steps are just the tip of the iceberg. Alone, they are not enough to prepare for the vast number of product safety issues your company could face. When addressing these issues and preparing your company for the worst-case-scenario, there are several ways you can make sure your team is educated in regulatory trends and product safety best practices. More
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