Blog
Army Strong: Even When Managing a Recall
06-04-2010
Mike Rozembajgier
There are lessons about recall communication and risk management that we all can all learn from the Army’s recent recall of defective military helmets. The helmets recalled by the Army were used in combat by soldiers in Iraq and Afghanistan. Army officials say the recalled helmets were never a “direct risk” to soldiers. But, while the helmets offered soldiers “a safe degree of protection,” the Army recalled them anyway because they didn’t meet internal standards. The Army wasn’t willing to take any risk in an environment where American lives were on the line.
06-04-2010
Mike Rozembajgier
There are lessons about recall communication and risk management that we all can all learn from the Army’s recent recall of defective military helmets. The helmets recalled by the Army were used in combat by soldiers in Iraq and Afghanistan. Army officials say the recalled helmets were never a “direct risk” to soldiers. But, while the helmets offered soldiers “a safe degree of protection,” the Army recalled them anyway because they didn’t meet internal standards. The Army wasn’t willing to take any risk in an environment where American lives were on the line.
ExpertINSIGHTS Interview – Don Kornblet
05-27-2010
Howard Aughinbaugh
Keeping up with changes in federal regulations and routinely testing your products to make sure they meet federal standards are basic steps you can take to avoid recalls and other adverse product safety events. But these steps are just the tip of the iceberg. Alone, they are not enough to prepare for the vast number of product safety issues your company could face. When addressing these issues and preparing your company for the worst-case-scenario, there are several ways you can make sure your team is educated in regulatory trends and product safety best practices.
05-27-2010
Howard Aughinbaugh
Keeping up with changes in federal regulations and routinely testing your products to make sure they meet federal standards are basic steps you can take to avoid recalls and other adverse product safety events. But these steps are just the tip of the iceberg. Alone, they are not enough to prepare for the vast number of product safety issues your company could face. When addressing these issues and preparing your company for the worst-case-scenario, there are several ways you can make sure your team is educated in regulatory trends and product safety best practices.
ExpertRECALL Awards Scholarships for Certificate in Product Safety Management
05-24-2010
Howard Aughinbaugh
We are pleased to announce that we have selected the recipients for two full scholarships to the Certificate in Product Safety Management program at Saint Louis University’s Center for Supply Chain Management Studies. The entire ExpertRECALL team would like to congratulate Gina Beredo, Director of Product Compliance at American Greetings Corporation, and Mary Swartz, Regulatory Compliance Manager at Michaels Stores, Inc. for being selected for this honor.
05-24-2010
Howard Aughinbaugh
We are pleased to announce that we have selected the recipients for two full scholarships to the Certificate in Product Safety Management program at Saint Louis University’s Center for Supply Chain Management Studies. The entire ExpertRECALL team would like to congratulate Gina Beredo, Director of Product Compliance at American Greetings Corporation, and Mary Swartz, Regulatory Compliance Manager at Michaels Stores, Inc. for being selected for this honor.
Toyota: Old Recalls, New Investigations
05-19-2010
Mike Rozembajgier
Sales are back up. The company has agreed to pay a big fine. But Toyota isn’t out of the woods yet. As plaintiffs lawyers and judges sift through legal documents, including complaints filed by Toyota drivers, the company is facing new federal investigations related to its recalls – both past and present. Make no mistake, a federal agency is not above investigating your past recalls – even ones that may have happened more than five years ago – to determine whether you did things right. As a result, recalls are an ever growing threat to your brand and corporate reputation.
05-19-2010
Mike Rozembajgier
Sales are back up. The company has agreed to pay a big fine. But Toyota isn’t out of the woods yet. As plaintiffs lawyers and judges sift through legal documents, including complaints filed by Toyota drivers, the company is facing new federal investigations related to its recalls – both past and present. Make no mistake, a federal agency is not above investigating your past recalls – even ones that may have happened more than five years ago – to determine whether you did things right. As a result, recalls are an ever growing threat to your brand and corporate reputation.
Recall Management an Integral Part of Product Safety Education
05-17-2010
Howard Aughinbaugh
We often talk about what it takes to be prepared for a recall. Keeping up with changes in federal regulations, developing a recall plan, and routinely testing your product to make sure it meets federal standards are basic steps you can take to avoid a recall. What else is necessary to know you are taking the right steps and implementing the right policies and procedures for your company? Rest assured. There are several ways to educate yourself and your company about product safety risks, including recalls.
05-17-2010
Howard Aughinbaugh
We often talk about what it takes to be prepared for a recall. Keeping up with changes in federal regulations, developing a recall plan, and routinely testing your product to make sure it meets federal standards are basic steps you can take to avoid a recall. What else is necessary to know you are taking the right steps and implementing the right policies and procedures for your company? Rest assured. There are several ways to educate yourself and your company about product safety risks, including recalls.
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