Food & Beverage Case Studies
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One of the world’s largest chains of quick-service restaurants experienced a recall on a signature menu item and attempted to notify its stores about immediate removal of the product. Unfortunately, the company discovered its internal communications process was flawed, as over 50 percent of the stores were still serving the affected product following the initial notification. However, by utilizing an ExpertRECALL™ system, 94 percent of all the chain’s restaurants removed affected product in 24 hours or less. [More] |
