Recall Services and Management

Product recalls impact thousands of companies a year. With the possibility of lost sales due to a decline in consumer confidence, a product recall can cause any manufacturer great anxiety. By applying our knowledge, experience, and best practices to your business, ExpertRECALL™ will help you navigate through the recall process and ensure that you protect your revenue, brand, and customer loyalty. Our suite of recall services include:

	Product Recall Services Whether you produce or sell consumer products, food and beverage products, juvenile products, medical devices or pharmaceuticals, you are responsible for the safety of your consumers. Are you ready?
	Recall Compliance and Reporting As federal regulatory agencies – including the Food and Drug Administration (FDA), the Consumer Product Safety Commission (CPSC), the National Highway Traffic Safety Administration (NHTSA) – write and enforce stricter compliance guidelines, the stakes of your recall or withdrawal grow exponentially. Are you ready to comply with the requirements set forth by the regulatory agencies?
	Recall Consulting Services Do you know the missteps that are most likely to happen? Which ones are the most costly in terms of company liability, financial risk, and regulatory non-compliance, not to mention irreparable damage to the company brand? How can you test your recall readiness?
	Recall Notification and Response Identifying and notifying all of the affected parties are key components of a successful product recall or withdrawal. These parties range from processors and distributors to retailers, regulators and physicians. The challenge that many manufacturers experience is determining exactly who needs notification and the best way to reach them. Does your company have a recall response plan in the event of a recall?
	Product Recall Technology To successfully manage a product recall, a manufacturer needs to understand the complexity of the modern product recall. From the onset, organizations need to be aware that product recalls and withdrawals contain countless data points; ExpertRECALL has the recall technology to capture, organize and report this data.
	Recall Remedy and Resolution Where do recalled products go once they are recalled or withdrawn from the market and how do you provide your customers with an appropriate remedy?
	Product Retrieval Services For manufacturers needing product retrieval services, ExpertRECALL™ provides a wide array of solutions. Based on years of experience in all types of product retrievals, our global experts handle everything from product withdrawals and critical recalls to consumer complaints. Our solutions are designed to handle all of your retrieval requirements while protecting your brand.