Recall Services

A product recall or withdrawal is a source of great anxiety for any manufacturer. Fortunately, Stericycle’s ExpertRECALL™ can help restore your peace of mind and protect your brand. Whether you are a pharmaceutical, medical device or consumer product manufacturer or retailer, we can handle every aspect of your product recall. Our suite of services include:

	Product Recalls:Whether you produce or sell consumer products, food and beverage products, juvenile products, medical devices or pharmaceuticals, you are responsible for the safety of your consumers. Are you ready?
	Expert Compliance and Reporting:As federal regulatory agencies – including the Food and Drug Administration (FDA), the Consumer Product Safety Commission (CPSC), the National Highway Traffic Safety Administration (NHTSA) – write and enforce stricter compliance guidelines, the stakes of your recall or withdrawal grow exponentially. Are you ready to comply with the requirements set forth by the regulatory agency?
	Expert Consulting Services:Do you know the missteps that are most likely to happen? Which ones are the most costly in terms of company liability, financial risk, and regulatory non-compliance, not to mention irreparable damage to the company brand? How can you test your recall readiness?
	Expert Notification and Response:One of the most critical steps, and great challenges, in a successful product recall or withdrawal is identifying and notifying all of the affected parties – whether they be consumers, processors, distributors, wholesalers, retailers, regulators, or physicians. Do you know who you need to contact and how you will reach them?
	Expert Proprietary Technology:The arcane and fiercely-regulated nature of product recalls and withdrawals means that there are literally hundreds of thousands of data points that need to be captured, organized, and reported. Do you have the means to capture and track the necessary information so that you are ready when the regulatory agency calls?
	Expert Remedy and Resolution Management:Where do recalled products go once they are recalled or withdrawn from the market and how do you provide your customers with an appropriate remedy?
	Retrieval Services:In the event of a regional, national or international withdrawal, you must be ready to act quickly to remove the product from the marketplace while protecting your brand. Whether your retrieval requirements involve product withdrawals, critical recalls or consumer complaints, do you have the resources to handle it efficiently and effectively?