Expert Recall

Medications; classroom teaching materials; children’s toys; medical devices; where do these items go once they are recalled or withdrawn from the market?

Often, the answer is Stericycle’s ExpertRECALL™ facilities, which are second-to-none. Few companies have the storage space and documentation capabilities to meet the demands of a modern product recall or withdrawal. That’s why they turn to the ExpertRECALL team to process and track dangerous or defective products – no matter how many there might be.

The solution to a product recall can be as varied as cutting and mailing reimbursement checks or coupons, sending out replacement product, conducting effectiveness checks, or even managing product repairs.

Certain products may need to be stored and ultimately destroyed. We possess the capacity to quantify, qualify and quarantine every conceivable type of product. Our climate-controlled warehouse employs state-of-the-art security and features the most advanced product handling equipment in the world. Furthermore, every item is identified and tracked in our proprietary Crisis Management System for accurate agency reporting.

ExpertRECALL’s seamless recall process meets your requirements from the point of customer notification; to the processing and segregated storing of recalled products; to the final point of product destruction or disposition and closeout of the event with detailed reporting for compliance.

We protect people and brands when it matters most.