Comments on: Recalls Can Be Avoided, But If You Have To Do One, Do It Right http://www.expertrecall.com/recalls-can-be-avoided-but-if-you-have-to-do-one-do-it-right/ Thu, 03 Nov 2011 18:46:43 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Toyota: Old Recalls, New Investigations | ExpertRECALL http://www.expertrecall.com/recalls-can-be-avoided-but-if-you-have-to-do-one-do-it-right/comment-page-1/#comment-1378 Toyota: Old Recalls, New Investigations | ExpertRECALL Wed, 19 May 2010 19:23:17 +0000 http://www.expertrecall.com/?p=1996#comment-1378 [...] Just what does it mean to conduct a timely recall? First, it requires that the company closely monitor consumer complaints for potential problems. Then, perhaps the most critical step in Toyota’s case, the company must [...] [...] Just what does it mean to conduct a timely recall? First, it requires that the company closely monitor consumer complaints for potential problems. Then, perhaps the most critical step in Toyota’s case, the company must [...]

]]> By: Dan Harvey http://www.expertrecall.com/recalls-can-be-avoided-but-if-you-have-to-do-one-do-it-right/comment-page-1/#comment-1155 Dan Harvey Wed, 21 Apr 2010 03:51:39 +0000 http://www.expertrecall.com/?p=1996#comment-1155 Do you believe Toyota acted quickly enough in their recall? How badly was their reputation damaged and was customer loyalty deeply effected? Thank you Do you believe Toyota acted quickly enough in their recall?
How badly was their reputation damaged and was customer loyalty deeply effected?

Thank you

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